Cookie Policy

Surventix is a market research and technology solutions company providing services including survey programming, respondent engagement, audience targeting, panel management, API integrations, data collection, research operations, and business intelligence support.

As part of delivering these services and maintaining secure and efficient digital experiences, Surventix uses cookies and similar technologies across its websites and platforms.

Official Website: www.surventix.com

Cookies are small text files stored on your computer, mobile device, tablet, or browser when you visit a website. Cookies allow websites to recognize users, remember preferences, improve functionality, analyze website traffic, and enhance overall user experience.

Cookies may store information such as:

• Browser preferences
• Login session identifiers
• Language settings
• Device information
• Website activity
• User interaction behavior
• Authentication status

Cookies themselves generally do not contain personally identifiable information unless combined with other information collected by the website.

Surventix uses cookies and related technologies for operational, analytical, security, and performance-related purposes. Cookies help us:

• Ensure proper website functionality
• Maintain secure user sessions
• Improve platform performance
• Analyze website traffic and usage patterns
• Understand user behavior
• Personalize user experiences
• Enhance research and survey operations
• Detect fraudulent or suspicious activities
• Improve website navigation and usability
• Deliver relevant content and communications

Surventix may use several categories of cookies depending on website functionality and service requirements.

A. Essential Cookies — necessary for the proper operation of our website and services. Enable core functionalities such as secure login sessions, navigation, authentication, and access to protected areas. Generally cannot be disabled.

B. Performance and Analytics Cookies — help us understand how users interact with our website (visitors, most visited pages, navigation behavior, time on page, performance metrics, error reports, traffic sources). Information is generally aggregated.

C. Functionality Cookies — remember user choices and preferences (language, region, UI customizations, saved preferences) to provide more personalized experiences.

D. Security Cookies — protect Surventix systems and users from unauthorized access, malicious activities, fraud, and security threats (authentication validation, suspicious login detection, automated attack protection, session integrity).

E. Advertising and Targeting Cookies — Surventix or authorized third-party partners may use these to deliver relevant content, measure campaign performance, and improve marketing effectiveness. Users may control or disable these through browser settings or third-party opt-out tools.

Some cookies used on Surventix websites may be placed by third-party service providers, analytics platforms, advertising networks, or integration partners. These third parties may include:

• Analytics providers
• Cloud hosting platforms
• Webinar software providers
• Social media integrations
• Advertising partners
• Security monitoring services

Surventix does not control third-party cookies directly and users are encouraged to review applicable third-party privacy and cookie policies independently.

Session Cookies — temporary cookies that expire automatically when a user closes the browser or ends a browsing session.

Persistent Cookies — remain on a user’s device for a specified duration or until manually deleted, used to remember user preferences, settings, or recurring visits over time.

Users may control, disable, or delete cookies through browser settings or device preferences. Most browsers allow users to:

• Block cookies
• Delete existing cookies
• Receive cookie notifications
• Restrict third-party cookies
• Customize cookie permissions

Please note that disabling cookies may affect website functionality and certain features may become unavailable or operate incorrectly.

Some browsers may offer “Do Not Track” (“DNT”) settings that signal a user’s privacy preference.

Currently, there is no universally accepted standard for recognizing or responding to DNT signals. Therefore, Surventix may not respond to all DNT browser requests.

As part of market research operations, Surventix may use cookies within surveys or research platforms to:

• Prevent duplicate survey submissions
• Maintain survey progress
• Validate respondent authenticity
• Improve survey quality
• Detect fraudulent participation
• Enhance respondent experience

Information collected through cookies may include:

• IP addresses
• Browser information
• Device identifiers
• Session activity
• Navigation behavior
• Referral URLs
• Website usage patterns
• Access timestamps

In certain cases, cookie data may be associated with personal information where necessary for operational or security purposes.

As a global organization, information collected through cookies and tracking technologies may be processed or stored in countries outside your country of residence. Where required, Surventix implements reasonable safeguards and security measures for international data transfers.

Surventix implements commercially reasonable technical and organizational safeguards to protect information collected through cookies and related technologies, including encryption, access controls, secure hosting infrastructure, security monitoring systems, and authentication procedures.

Surventix reserves the right to modify or update this Cookie Policy at any time to reflect legal, technical, operational, or regulatory changes. Updated versions will be posted on this page with a revised “Last Updated” date.

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please contact:

Surventix — Website: www.surventix.com • Email: sales@surventix.com

Registered Address: 7th Floor, DLF One Horizon Centre, DLF Phase 5, Sector 43, Gurugram, Haryana 122002.

By continuing to access or use Surventix websites, applications, APIs, survey platforms, or services, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies and similar technologies as described herein.