Security Check

Ensuring Security and Trust in

Online Market Research

At Surventix, safeguarding data integrity and privacy is at the core of our operations. We have implemented industry-leading security measures to protect sensitive information, ensure respondent authenticity, and maintain compliance with global regulations. Our comprehensive approach guarantees reliable insights while upholding the highest standards of confidentiality.

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Advanced Data Encryption

  • We use End-to-End Encryption (E2EE) with SSL/TLS protocols to secure data during transmission and AES-256 encryption for storage.
  • Our survey platforms are built with robust encryption to ensure that all responses remain protected from unauthorized access.

Verified Respondent Identities

  • We leverage Imperium’s RelevantID® to validate participant identities and prevent fraudulent responses.
  • CAPTCHA and ReCAPTCHA mechanisms block automated bots, ensuring only genuine respondents participate.
  • Device Fingerprinting helps us detect and prevent duplicate submissions from the same device. 
  • By leveraging the Surventix Digital Score, we assess and filter respondents based on their historical behaviour, ensuring that only trustworthy participants are included in our research
  • We use an internal Respondent Quality Score (RQS) system to monitor the quality of responses. Participants are assigned scores based on their response patterns, attentiveness, and consistency. If a respondent’s score falls below a predefined threshold, they are temporarily banned from accessing surveys, maintaining the overall integrity of our data.

Strict Data Privacy & Compliance

  • Surventix adheres to global regulations, including GDPR, CCPA, and other local privacy laws.
  • We prioritize informed consent, ensuring participants understand how their data is collected and used.
  • Personal data is anonymized or pseudonymized whenever possible to minimize privacy risks.

Proactive Fraud Prevention

  • Using Fraud Probability Scores and AI-driven tools like Fraudience, we monitor behavioral patterns to detect suspicious activities.
  • IP Address Monitoring helps us identify and block proxy servers and suspicious locations.
  • Our deduplication scoring system ensures that each response is unique and reliable.
  • Our system integrates DataDome, a leading bot protection solution, to block automated and fraudulent survey attempts, safeguarding the integrity of our data.

Robust System Security

  • Our systems are protected with advanced firewalls and intrusion detection systems (IDS) to prevent unauthorized access.
  • We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.
  • Access to sensitive data is strictly controlled, with permissions granted based on user roles and responsibilities.

Secure Data Storage & Transfer

  • We partner with trusted cloud service providers that offer advanced security measures and compliance certifications.
  • Data minimization principles guide our processes, ensuring we collect only the information essential for research.
  • Sensitive data is transferred using secure protocols like SFTP to maintain confidentiality.
  • We use secure server-to-server validation to verify the authenticity of survey completions, ensuring that responses come from legitimate participants and trusted platforms.

Geo-Tagging & Location Verification

  • Surventix uses Geo-Tagging, IP checks, IP browser language checks, and Country checks to verify that respondents are participating from their declared locations.
  • Our system flags any discrepancies in location data, ensuring that only genuine respondents are included in our research.

Real-Time Monitoring & Alerts

  • Our platform continuously monitors survey activity in real time to detect unusual patterns or behaviors.
  • Automated alerts are triggered when suspicious activities are identified, allowing us to take immediate action to maintain data integrity.

Transparency & Accountability

  • Our clear privacy policies outline how data is collected, stored, and used, ensuring full transparency with respondents and clients.
  • We maintain detailed audit trails that log data access and modifications for enhanced accountability.
  • All third-party vendors and partners are required to comply with our strict security and privacy standards.

Digital Security Measures

  • Our Verify Callback system ensures that survey completions are validated through direct communication with trusted platforms, reducing the risk of unauthorized submissions.
  • Strategically placed Trap Questions help us identify inattentive or dishonest respondents, ensuring that only high-quality responses are considered.
  • To maintain data reliability, we perform Payout Validation to ensure that respondents are rewarded only after meeting all survey completion criteria, reducing fraudulent attempts.
  • Our platform includes a Speeder Check mechanism that identifies respondents who complete surveys too quickly, indicating potential low-quality or inattentive responses.

Panelists Quality Rank (PQR)

We use an internal Panelists Quality Rank (PQR) system to monitor the quality of responses. Participants are assigned scores based on their response patterns, attentiveness, and consistency. If a respondent’s score falls below a predefined threshold, they are temporarily banned from accessing surveys, maintaining the overall integrity of our data.

With these measures in place, Surventix ensures that every research project is conducted with the utmost security, delivering insights that businesses can trust.

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